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Shipping

What are my Shipping options?

We ship all domestic orders within India through reputed shipping partners like FedEx. Your package may be sent through FedEx based on your pin code location, service availability and quality of the delivery services of our shipping partners in a sector and number of items ordered. Orders to remote areas, where no courier service is available to the shipping address pin code, will be sent through Speed Post which may take additional 3-4 working days for delivery.

For international orders, the following shipping methods are available:

 

How long does my product take to arrive?

FedEx Priority service usually delivers within 3-5 working days to tier 1 cities, but sometimes may take up to 5-7 working days to tier 2 areas. This does not include weekends or holidays. Orders placed on weekends and holidays will be processed the next business day. Additionally, orders placed after 10:00 pm India Standard Time will be considered placed on the next business day.

 

What is your policy on lost or delayed packages?

Please make sure to double check the shipping addresses to ensure the delivery. We are not responsible for any item loss during the delivery or delivery time. If item returns to us due to incorrect shipping information, we will notify our customer and automatically give customer refund for the purchase, however the Shipping & Handling Charge is non-refundable. The delivery time would vary from region to region and sometimes may take few additional business days if your address is in a remote area. Please understand that delays caused by courier services or other external factors are beyond our control.

 

Do you ship internationally?

Yes, we have customers across the world and we ship worldwide.

How do I track my package?

Once your order is shipped, you will receive an email with the tracking number along with the shipping partner's name. You can track the packages on the respective websites of the shipping partners using the provided tracking number.

For international orders shipped outside India, tracking is 

 

If Item (Prepaid Order) doesn't deliver within 14 working days post dispatch date, an auto refund will be applied considering the item lost in transit through courier company.

 

If Item (Cash on Delivery order) doesn't deliver within 7 working days post dispatch date for Tier 1 cities and within 10 working days post dispatch date for Tier 2 cities, Customer will have the rights to cancel / reject the order/shipment and same will be returned to us.

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