Warranty

All The Orders Will Be Shipped The Same Day For Orders Recieved Before 1 Pm And Rest Will Be Shipped The Next Business Day Of Placing The Order And Will Be Delivered Within 1-8 Working Days. Transit And Delivery Time May Vary Depending On The Location.

You Will Receive An Email And An SMS On Order Confirmation.

Please Contact Us Through Whatsapp @9591407133 Or E-Mail: Care@Sprig.Store If You Have Further Issues.

Delivery Rates And Delivery Timelines Vary From Region To Region. Orders Greater Than Rs 750 Are Eligible For Free Shipping.

Please Find The Rates And Estimated Delivery Period Below.

Within Karnataka- Rs49 (2-3 Business Days).

South Zone- Rs59 (3-4 Business Days): Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Puducherry.

West Zone- Rs69 (5-7 Business Days): Dadra& Nagar Haveli, Daman& Diu, Goa, Gujarath, Madhya Pradesh, Maharashtra.

North Zone- Rs69 (5-7 Business Days): Bihar, Chandigarh, Chattisgarh, Uttar Pradesh, Haryana, Delhi, Himachal Pradesh, Rajasthan, Jharkhand, Punjab, Uttarakhand, West Bengal.

Northeast Zone- Rs99 (7-12 Business Days): Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Orissa, Sikkim, Tripura,

Jammu, KashmirAndLadakh- Rs99 (10-14 Business Days)

Andaman& NicobarAndLakshadweep- Rs99 (10-14 Business Days)

Our Shipping Partners Are As Follows In The Order Of Preference:

Delhivery
Speedpost- India Post
FedEx

We Ship All The Orders On The Same Day If Its Placed Before 1 PM. Else It Will Be Shipped On The Next Business Day. We Work 6 Days A Week. We Are Off On All The National Holidays And Karnataka State Holidays.

For Tempered Glass

One month one-time replacement warranty for Product Manufacturing defects/ design defects. Kindly note that the warranty will not be applicable on product breakage due to use as the objective of the tempered glass is to protect the phone display while taking impact and getting broken. For shipping-related damages, Kindly get in touch with us via WhatsApp with the product images without removing the adhesive sticker.

For Back Cover

15-day One-time replacement warranty on Product Manufacturing defects/ design defects and product damage during shipping. Kindly note that the warranty will not be applicable if the product is used, the warranty request has to be raised within 24 hours of receipt of the product. For all the above claims, Product images are mandatory with the issue clearly visible. Our Whatsapp number is 9591407133, We work from Monday to Saturday - 9 am to 6 pm except on Regional and National holidays.

Please note All Colour/Model replacement requests will not come under warranty purview, Rs 99 will be charged as a Packing and shipping fee

In case if you have received a broken product, please send us the following supporting documents via Whatsapp to our number 8296592777.

1. 1 Image of the Outer product package.

2. 1 Image of the broken Tempered glass(product)

3. Soft Copy of the Invoice.

4. Photo of the MRP Label printed behind the Product Packaging.

If in case you have ordered the product through our website Sprig.store or through Amazon.in, after thorough inspection, we will issue a replacement with in 2 working days.

If in case, you have ordered the product through Flipkart, please contact the Flipkart customer support. If there is any delay from their side, then please wait till the return period of the product is exhausted and then contact us for a quick solution.

For any reason, if you want to cancel the order once your order has been shipped, the refund will be made with respect to the product amount only and not inclusive of shipping charges. Refund can also be given in the form of a Gift Voucher worth the order which was cancelled. It can be used to purchase products from our website and will be valid for a period of 180 days from the date of issue.

Unfortunately, products listed as 'Sold Out' or ‘Temporarily Unavailable’ cannot be ordered.

Please use the 'Wish List' feature to be informed of the product's or Alternatively drop us a mail on care@sprig.store, which will help us inform you when the product is back in stock.

Sprig is integrated with PayU Money , a safe and secure ecosystem that enables anybody to make or receive payments, bringing convenience and trust through continuous innovation leveraging technology.

UPI Payments through Google Pay and PayTm are also accepted.

-Cards, Netbanking and wallets: Visa, Master,Amax,Diners, Maestro, Rupay. are accepted.

In case you have received a wrong product, please send us the following supporting proofs to our Whatsapp number 8296592777.

1. 1 Image of the wrong Tempered glass received along with the Package. We can resolve faster if you send an image comparing the wrong Tempered Glass along with the Phone.

2. Soft Copy of the Invoice if you have bought from Amazon/ Flipkart

3. Photo of the MRP Label printed behind on the Product Packaging.

After due inspection of the issue, we will provide a replacement within 24 hours.

In case if you have received a broken product, please send us the following supporting documents via Whatsapp to our number 8296592777.

1. 1 Image of the Outer product package.

2. 1 Image of the broken product.

3. Soft Copy of the Order Invoice (if you have bought it from Flipkart or Amazon).

4. Photo of the MRP Label printed behind the Product Packaging.

If in case you have ordered the product through our website Sprig.store or through Amazon.in, after thorough inspection, we will issue a replacement with in 2 working days.

"DELHIVERY" is our primary delivery partner. In case "Delhivery" does not deliver to your Pincode the product will be shipped through "India Speed Post" service.

Once the product is shipped, a Shipping Confirmation message containing the Tracking details will be shared to your registered Email-id and Phone Number.

Please note that we are not responsible for delays caused in delivery if you have ordered our product from Flipkart since shipping is entirely taken care of Flipkart. you may contact Flipkart Customer care for the same.

NOTE: Due to the existing COVID-19 situation, Cash on delivery(COD) is disabled and deliveries will be delayed by few days beyond the expected date. We are working on it and the inconvenience is deeply regretted.

Yes. Since tempered glasses are brittle in nature, we give a double layer protection to our packing.

First, the product is packed in the packaging box and that box is again packed inside another sturdy Cardboard box so that it withstands pressure.

In rarest cases, if you receive a broken glass, send the image of the broken glass and the MRP Sticker on the back side of the pack to our Whatsapp number 8296592777 and we will issue a replacement upon inspection within 24 hours.

For all the above claims, Product images are mandatory and for any Touch-related issue - a 15-second video is mandatory with the issue clearly visible. Our Whatsapp number is 9591407133, We work from Monday to Saturday - 9 am to 6 pm

Sprig does not cover damages in transit for products bought through and delivered by the E-commerce Partne

For Charging Cables, We provide a 1 Month Hassle Free Warranty subject to terms & conditions. Warranty does not include damage due to normal wear and tear.

To claim warranty, Please Whatsapp us @ 9591407133 or write your concerns to us at care@sprig.store and we will revert back to you. We work 9 am to 6 pm, Monday to Saturday.

15-day One-time replacement warranty on Product Manufacturing defects/ design defects and product damage during shipping. Kindly note that the warranty will not be applicable if the product is used, the warranty request has to be raised within 24 hours of receipt of the product.

For all the above claims, Product images are mandatory with the issue clearly visible. Our Whatsapp number is 9591407133, We work from Monday to Saturday - 9 am to 6 pm except on Regional and National holidays.

Please note All Colour/Model replacement requests will not come under warranty purview, Rs 99 will be charged as a Packing & Shipping fee

Sprig will replace any defective product free of charge (except for packing and shipping charges for the product in certain cases) with an identical Sprig product. Customer must address their concerns to our customer service either via our Whatsapp handle @8296592777 or through Email Id: care@sprig.store and ship the item back to Sprig for inspection (If required) prior to issuing replacement.

If in case your tempered glass is cracked or chipped, it means that the tempered glass has already taken the impact of the force/fall and protected your smartphone's screen. In such cases, no replacement will be provided.

Replacement will be issued only if the product has manufacturing defects or has been damaged prior to installation,provided that you communicate the issue to us within 1 month of your purchase.

Do note that we will not be able to honor the replacement warranty if the adhesive sticker/pad behind the tempered glass has been removed or tampered with.

To process warranty, the customer must address their concerns by explaining the nature of the issue by contacting us either through our Whatsapp handle @ 8296592777 or by writing to our email at care@sprig.store, Please allow us 1 Working day to revert on the same.

Following documents are mandatory for faster processing of claim at the time of raising issue.

For Tempered Glass Screen Protectors:

1. 1 Image of the Tempered glass on the Phone highlighting the problem.

2. 1 Image of the Tempered Glass on the Phone with Screen Off

3. Soft Copy of the Order Invoice (if you have purchased from Amazon or Flipkart)

4. Photo of the MRP Label printed on the Product Packaging.

5. In case of Touch Issues, Please attach a 10 second Video detailing the complaint.

For Charging Cables:

1. 1 image of the cable plugged into the phone (with power ON) showing the exact nature of the issue.

2. Soft Copy of the Order Invoice (if you have purchased from Amazon or Flipkart)

3. Photo of the MRP Label printed on the Product Packaging.

For Silicone Back Case Covers:

1. 1 image of the back case cover applied on the phone.

2. 1 image of the back case cover showing the exact nature of the issue.

3. Soft Copy of the Order Invoice (if you have purchased from Amazon or Flipkart).

4. Photo of the MRP Label printed on the Product Packaging.

In case of wrong Product delivery or damage during transit, please expect a solution from us within1 working dayof receiving your complaint provided you have shared all the supporting documents mentioned

In case of performance related issues, please expect a solution from us within2 working daysof receiving your complaint provided you have shared all the supporting documents mentioned.

In case of shipping delay issues, please wait till the estimated delivery date is breached and then get in touch with us. We will look into the issue and provide a solution within2 working daysprovided you have shared all the supporting documents mentioned.

Please note that we are not responsible for delays caused in delivery if you have ordered our product from Flipkart or Amazon since shipping is entirely taken care by their respective shipping services. You may approach their respective customer care for further assistance.

Due to the existingCOVID-19situation,Cash on delivery(COD)isdisabledand deliveries will be delayed by few days beyond the expected date. We are working on it and the inconvenience is deeply regretted. Please bear with us.

In case if you have received a broken product, please send us the following supporting documents to our Whatsapp handle @ 8296592777.

1. 1 Image of the Outer product package.

2. 1 Image of the broken product.

3. Soft Copy of the Order Invoice (if you have bought it from Flipkart or Amazon).

4. Photo of the MRP Label printed behind the Product Packaging.

If in case you have ordered the product through our website Sprig.store or through Amazon.in, after thorough inspection, we will issue a replacement with in 2 working days.

If you have ordered the product through Flipkart and the 7 day return period is still applicable, please contact the Flipkart customer support. If they don't respond to you within 24 hours, let us know and we will take up the issue.

Yes, it comes with a 12-month warranty, covering manufacturing defects and functional issues under normal usage.

The warranty does not include:

Physical damage from drops, mishandling, or accidents.
Damage due to unauthorized repairs, modifications, or misuse.
Cosmetic wear and tear or non-functional issues.

Our support team will still assist you with repair or replacement options, though charges may apply.

About Cmf cover

Please bring back the white color of cmf phone Nothing Please 🙏

Sprig GaN Charger – A Game Changer for my Travel!

As someone who’s always on the move, I used to carry multiple adapters for my phone, laptop, and other gadgets. It was a hassle—until I switched to the Sprig GaN Charger! Now, I have one compact charger that powers up everything I need.

If you’re a traveler like me, this is a must-have. One charger for all your gadgets—fast, compact, and reliable. Honestly, I don’t know how I traveled without it!

⭐ 5/5 – My new travel essential!

Good product

Joldi

Joldi Dena

Good experience but only one problem

Using this screen guard from last 11 days the screen guard is very smooth but only the problem is it is told that it is from edge to edge but it is not like that I can see the screen from the side corners

Item added to your cart

Let customers speak for us