What is covered?
Sprig a brand owned by Vangau Enterprises, Bangalore, warrants the original purchaser of this Sprig product that the product shall be free of manufacturing or design defects. Sprig does not cover damages caused by drops, impact or act of god/natural disasters.
What is the period of coverage?
- 30 Days replacement warranty support subject to above.
- Accessories (Add on Items) given in the package are not covered under the warranty policy
How do we resolve the problem?
Sprig will replace, at its option, can replace any defective product free of charge (except for shipping charges for the product) with an identical Sprig product. Customer must contact customer service via Whatsapp/Email and ship the item back to Sprig for inspection (If required) prior to issuing replacement.
How to submit a warranty ?
Please whatsapp @ 9591466633 or email to Customer service team - firstname.lastname@example.org
Return the package to: 46/5, Rose Garden Road, 36th Main, J P Nagar 6th phase, Bengaluru, Karnataka 560078 or contact us at 09591466633
Including all of the information above in your package will help ensure prompt processing of your warranty claim.
All of the shipping costs for sending back your case will be in the responsibility of the owner of the case.